Q: Why do I have to move my site? What does web site migration consist of?
A: The website migration service available at Certain Host is entirely free and involves transferring all your web files, databases and e–mails from your current provider to your new web hosting account with us. We will also update all the settings needed for your websites to be completely operational on our ultramodern cloud hosting platform.Our techs are completely capable of transferring just about any website. With years of practical experience behind their backs, they’re well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other well–known Control Panels. For them, moving a custom–built web app with numerous custom libraries is as easy as moving a plain WordPress–based blog.
Q: Just how long will it take for my website to be moved over to your platform?
A: We strive to carry out all website migrations as fast as possible. Yet, we don’t have a fixed time frame for website migrations. There are different aspects that you have to take into consideration – the sheer size of your web site and the workload of our web site migration staff, etc. We constantly try to implement each migration within 48 hours. With less sizeable sites, our staff usually manages to finish in under 24 hours.
Q: What data will I be required to provide to your Website Migration Department?
A: Yup. We will require the name of the website that you wish us to move. We’ll also need a means to log into your present web hosting account so that we can get the files pertaining to your web site.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will there be any downtime for my website?
A: Nope. Your site will continue to be reachable online during the migration. As soon as everything is completed on our end, we will inform you so that you can preview it and check for any problems. If everything’s okay, all you will need to do is update your domain’s DNS settings.
Q: Will my current web hosting provider need to provide any information/help?
A: While we move your website content, your web hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.
Q: Which web hosting providers can you transfer data from?
A: We support all Linux–based hosting platforms. Essentially, if we can receive access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.