A 99.9% Server Uptime
Our shared hosting platform is based on a dependable, enterprise–grade hardware architecture and a significantly modified Linux version. So, irrespective of what your site is, or how many visitors you’ve got, or even in case there’s a DoS assault, our servers will remain up and your sites will remain accessible online.
Our Linux shared hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
To be able to supply an enterprise–level hosting service, you can hardly depend on the default network configuration in a datacenter. We have built our very own custom network so as to ensure the very best connection speed with the outside world.
And because of this, irrespective of which data center facilities you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not happy with our web hosting services, or if you consider them insufficient, or if you decide that you require a Linux VPS hosting instead of a cloud hosting account – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you will continue to have full control of your domain names even if you close your account with us.
24/7 Technical Support
If you have ever had to wait around for hours for a reply, you are aware of how exasperating this can be, even more so if your site is on the line. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be at your disposal and they’ll answer you in under sixty minutes. And the best thing is that their average support ticket response time is just twenty minutes!