Despite the fact that the web hosting service supplied by the different companies is virtually identical, each provider has a personalized platform with its own tweaks and different ways to perform certain operations. This is the reason why, an extensive knowledge base would be truly helpful both for persons with no previous experience and for technically trained users who will sooner or later find out how certain operations are accomplished, but will lose valuable time in the meantime. The purpose of such a knowledge base is to make the hosting service quick and simple to use, saving users lots of time and energy. The consequence is gladder clients, as they can easily find the information they are seeking, and much less work for the customer support team, because typically the vast majority of the enquiries and issues that clients have got are already included in the knowledge base. Provided that the articles are competently written and encompass more topics, you will be able to discover more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting that we offer include an exhaustive knowledge base where you can find all you should know in regards to your hosting account. Whether you plan to set up a brand-new database, to redirect a domain using an .htaccess configuration file or to set up an e-mail address on your PC or telephone, you can simply read our step-by-step help articles and all the info that you require will be there. When you open a specific section of your Hepsia Control Panel, you can see articles that are dedicated to the features that can be accessed through it. If you want to see the complete archive of articles and get acquainted with all the features that Hepsia is offering, or simply to read generic information about the web hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve made every effort to cover any complication that you could possibly confront, but if you do not find the info that you’re searching for, you can always get in touch with us, as our customer care team representatives are working 24/7.