1 hour ticket response
Timely support is our principal duty and this is why we have a team of seasoned customer service technicians who will be happy to provide a rapid solution to any question that you might have. Simply submit your client support ticket from the Web Site Control Panel and we’ll reply within one hour at the latest. Actually, we strive hard and aim for a 20–minute support ticket response time.
An Outstanding Help Desk Service
We have a team of web hosting support engineers who are ready to answer all your questions every time you need help. Almost all our support engineers have several years of experience in the Linux shared hosting world, which implies that you can constantly count on quick and detailed answers to your queries.
An Easy–to–Browse Help Center
Incorporated into the Web Site Control Panel is an easy–to–browse Help Center section, which features various information sources. You can browse through a frequently updated knowledgebase featuring web hosting account management articles and web site management articles, check our instructional video tutorials or have a peek at the F.A.Q. repository.